Ayesha Abrar

Ayesha Abrar is a seasoned professional in quality assurance and customer support management, currently serving as the Senior Manager of the Partner Support Center at Snoonu since July 2022. Prior to this role, Ayesha worked as a Quality Assurance Manager at foodpanda, where leadership was provided to the Central Service quality team across eight sites and twelve markets in the APAC region. Ayesha has extensive experience in establishing and managing quality teams, having previously supported the launch of the in-house quality team for foodpanda APAC and led a customer support team for Uber Eats in the EMEA region. Ayesha began their career with positions as a Backend Support Executive, addressing customer queries effectively for projects including Careem Pakistan. Ayesha holds a Bachelor in Business Administration with a focus on Marketing from the Institute of Business Administration at the University of the Punjab.