Thibaut Pedersen is an accomplished professional with extensive experience in customer experience and business development. Currently serving as the Head of B2B & Customer Experience at EPISOD since May 2018, Thibaut has successfully coordinated and optimized the customer journey while driving B2B initiatives through innovative offerings and strategic marketplace partnerships. Previous roles include Co-Founder and President at Les 5 Gourmands and Investor at Snowball.xyz. Thibaut's expertise in marketing and relationships is further demonstrated through roles at CMG Sports Club, where responsibilities included leading the implementation of a new commercial strategy and enhancing customer relations. Educational background includes a Master's in Digital Marketing from IÉSEG School of Management and further qualifications in law and commerce.