Markus Benedikt

Service Owner AI at SNP Group

Markus Benedikt has extensive experience in the technology and consulting sectors, currently serving as Service Owner AI at SNP Group since December 2023. Prior to this role, Markus worked at Roboyo as Practice Lead for Conversational AI & Machine Learning from September 2021 to November 2023. At MHP – A Porsche Company, a tenure from June 2011 to August 2021 included positions such as Manager for Intelligent Software and Artificial Intelligence, Head of Business Field CRM, and Team Lead for Service Management, focusing on SAP CRM Application Management and ABAP/ABAP OO development. Earlier roles included SAP CRM Consultant at maihiro GmbH from October 2008 to May 2011 and Technical Consultant eBusiness at BayWa AG from January 1999 to September 2008, with responsibilities ranging from web application development to user support for SAP systems.

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