Ciana Abdollahian has extensive experience in customer advocacy and customer program management. Ciana is currently the Director of Customer Advocacy at Snyk since March 2022. Prior to that, they worked at Zerto, a Hewlett Packard Enterprise company, where they held roles such as Director of Customer Programs and Senior Manager of Customer Programs. At Zerto, they managed various customer programs, including customer reference programs and customer nurture tracks, and led the implementation of a Net Promoter Score program. Before Zerto, Ciana was a Customer Program Manager at Oracle, a Customer Reference Manager at SumTotal Systems, a Customer Marketing Manager at Kronos, a Marketing Communications Intern at Empirix, and a Marketing Intern at Kronos. Ciana also worked as an Assistant to the Project Administrator at the University of Massachusetts Lowell.
Ciana Abdollahian completed their Bachelor of Science in Business Administration (BSBA) with a specialization in Marketing & Finance at the University of Massachusetts Lowell from 2006-2009. In 2007, they also briefly attended The University of Queensland, although it is unclear whether they obtained a degree or pursued a specific field of study there. Prior to their university education, they attended Emerson College from 2004-2006, and Westford Academy from 2000-2004, details about their degree or field of study at these institutions are not available.
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