Clifford Okpai

Technical Support Engineer at Snyk

Clifford Okpai has extensive work experience in technical support and product support roles. Clifford currently works as a Technical Support Engineer at Snyk, where they collaborate with various teams to diagnose and resolve complex technical issues. Clifford also contributes to maintaining technical documentation and analyzes system logs. Prior to this, they worked as a Product Support Specialist at Versapay for a brief period. Clifford's earlier experience includes roles at Bold Commerce, where they worked as a Product Support Specialist and a Merchant Success Specialist. In these positions, they assisted developers, structured support processes, coached and trained teammates, and provided support to new merchants.

Clifford Okpai began their education in 2011 at Global International College in Lekki Lagos, where they obtained an Advanced Level Certificate in Geography in 2012. Clifford then went on to attend the University of Manitoba from 2013 to 2018, where they earned a Bachelor of Science (BSc) degree. The field of study for their Bachelor's degree is not specified.

In addition to their formal education, Clifford has obtained several certifications. In April 2021, they completed a course on React: Testing and Debugging through LinkedIn. In March 2021, they achieved certifications in Learning REST APIs and React: Creating and Hosting a Full-Stack Site, also through LinkedIn. More recently, in September 2023, they completed a course on DevOps CI/CD for Beginners on Udemy. In October 2023, they obtained certifications in Introduction to Cyber Security from Cisco Networking Academy and Jenkins: Beginner to Pro from Udemy.

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