Jackie Fritz

Jackie Fritz is an experienced professional in the e-commerce and customer service sectors, currently serving as the Manager of E-commerce Customer Service at Sobeys since July 2019. Previously, Jackie held various managerial positions at Transcom, including Senior Business Manager and Manager of Client Services, from October 2015 to May 2018. At Sykes Enterprises, Inc., Jackie worked for over a decade in roles such as Director of Operations - Work at Home, Interim Regional Director, and Account Manager in Client Services. Jackie began a career at Nova Scotia Power from 2000 to 2003 as a Project Manager and Customer Quality Consultant. Jackie holds a Masters Certificate in Project Management from Mount Saint Vincent University and has also studied at Saint Mary's University.