Mary Holmes is a seasoned professional with extensive experience in customer solutions and project management across various technology and service-driven companies. Currently serving as a Senior Customer Solutions Specialist at SOCi, Inc. since September 2021, Mary has effectively enhanced post-sales services and standardized service delivery processes. Prior roles include Presale Solutions Consultant at Reputation, where Mary analyzed customer requirements and ensured seamless transitions across teams, and Software Training and Implementation Specialist at Streamline VRS, focusing on client onboarding and training. Earlier experiences include managing client relations at iSportsman and supporting projects in a variety of capacities. Mary holds a Bachelor of Science in Environmental Technology and Management from North Carolina State University.
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