Elliot Ghnassia

Elliot Ghnassia's work experience includes various roles at different companies. Elliot is currently a member of the European Customer Experience Organization (ECXO) French Chapter. Prior to that, they worked at Sociabble as the Chief Customer Officer, managing client activities in multiple markets. Elliot also served as the Customer Success Director and Manager at Sociabble, where they specialized in SaaS, internal communication, employee advocacy, and digital transformation.

Before Sociabble, Elliot was the Head of Sales at Hubware, a French company that develops Professional Assistants for customer support. Elliot played a key role in designing and implementing systems to assist customer support representatives. Additionally, they worked at agap2 as the Head of Technical Direction, where they established a new department responsible for conquering new markets and managing projects with strong contractual commitments. Earlier in their career, Elliot was a Business Engineer at agap2 and AvenAo Industrie.

In summary, Elliot Ghnassia has extensive experience in customer success management, sales, technical direction, and business engineering across various industries and companies.

Elliot Ghnassia received a Licence degree in Mathematics and Computer Science from CPGE Chaptal - Maths Sup, Spé in 2008. From 2008 to 2011, they attended ENSEEIHT, where they obtained an Engineer's degree in Electromechanical Technology/Electromechanical Engineering Technology.