Jeremy Knighton

Jeremy Knighton is an accomplished professional in customer success and client management, currently serving as the VP of Customer Success at SocialLadder since August 2023. Prior to this role, Jeremy held several key positions including Director of Client Success at Elemica, Sr. Director of Customer Success at Total Brain, and Manager of Enterprise Client Strategy at Sidecar. With extensive experience at multiple organizations, Jeremy has developed a strong background in managing client relationships, optimizing membership value, and enhancing customer satisfaction. Notable previous roles include Partnership Success Manager at Zoomer and Dedicated Advisor at Atlantic Media, where responsibilities encompassed managing client accounts, negotiating contracts, and training team members. Jeremy holds a BA in Business Management from Gettysburg College.