Mateusz Szwaja

Product Support Associate at SocialTalent

Mateusz Szwaja has a diverse work experience that spans several roles and industries. From 2014 to 2020, they worked at Starbucks, starting as a Shift Supervisor and later becoming an Assistant Manager and Assistant District Manager. In these roles, they demonstrated strong administrative skills and oversaw various aspects of the business, including staff training, budget management, customer care, and compliance with regulations. Additionally, they took on the role of District Coffee Master and assisted with operations at other stores. In 2020, Mateusz joined Accenture, where they worked as a Customer Service Technical Support agent, providing email and chat support to clients. Mateusz also served as a Direct Partners Technical Support/Senior Agent Customers/Technical Support, providing high-touch technical support to top-tier partners. In their most recent position, they joined SocialTalent as a Product Support Associate.

Mateusz Szwaja obtained a Diploma in Games Development from Pulse College from 2019 to 2021. Prior to this, from 2010 to 2012, Mateusz attended Wroclaw University of Science and Technology, pursuing a degree in Inżynieria mechaniczna, although the specific degree attained is not provided.

In addition to their formal education, Mateusz obtained a certification called "Foundations: Data, Data, Everywhere" from Google in December 2021.

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Previous companies

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Peers

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Timeline

  • Product Support Associate

    July, 2022 - present