Jean-Guy Laporte, CD, has been with SAQ since May 2005, where Jean-Guy currently serves as Directeur adjoint Opérations TI, overseeing the management of IT assets, change management, IT succession planning, facilities management, CMDB, branch deployments, and IT aspects of corporate events. Previous roles at SAQ include Directeur adjoint Infrastructure TI, managing teams supporting Unix, Linux, middleware, and security, and Directeur adjoint - Intelligence d'affaires, TI, leading a team focused on business intelligence and data transformation. Prior experience includes positions at CGI and IBM, specializing in business continuity and succession management. Jean-Guy holds an ITIL Foundation V3 certification from XIN and a certificate in Human Resource Management from UQAM.