Sonya Pépin

Sonya P. is a skilled customer service professional with extensive experience spanning various industries, including automotive, technology, and education. Currently a Customer Care Specialist at Avis Budget Group since January 2022, Sonya previously held roles such as Customer Service Support at Keysight Technologies and Senior Agent for GORE-TEX Brand Services at Webhelp, where expertise in customer relations and technical support was demonstrated. Additional experience includes a history of business ownership, administrative support, complaint resolution, and educational roles, complemented by a solid educational background in arts and professional relaxation therapy. Sonya has a proven ability to manage customer inquiries, provide training and support, and ensure effective communication across departments and with external partners.