Fiona Shields

Fiona Shields is a seasoned professional with extensive experience in leadership roles within Sodexo, where Fiona has held various positions since 2000, most recently as the Global Learning & Development Project Director and Transformation Director for UK & Ireland. In these roles, Fiona leads the delivery of organizational transformation programs and manages change portfolios across the region. Prior to these positions, Fiona served as Customer Care Director for Sodexo Benefits and Rewards Services, focusing on enhancing customer service standards and operational excellence. Additionally, Fiona contributed as the Chairman of the Childcare Voucher Provider Association, advocating for best practices and stakeholder interests in the industry. Early career roles included positions at Lockhart Catering Equipment and British Gas, showcasing a diverse background in operations, sales, and customer service management. Fiona's educational background includes attendance at Denefield Comprehensive.