Arafat Hossain

Arafat Hossain is a seasoned IT professional with extensive experience in various roles across multiple companies. Currently serving as the Lead IT Analyst at SoFi since September 2023, Arafat provides executive-level support for IT systems, focusing on minimizing downtime and enhancing operational efficiency. Prior to this role, Arafat was the IT Manager at Flatiron Health from May 2021 to August 2023, where leadership of a nine-member team resulted in significant improvements in IT process efficiency and a notable reduction in IT ticket resolution times. Arafat's career also includes positions such as Senior IT Engineer, Senior IT Specialist, and IT Administrator, all characterized by a commitment to enhancing technical support and user satisfaction across organizations. Arafat is pursuing a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University, expected to complete in March 2025.