Carly Heman is a seasoned professional with extensive experience in business operations and strategy, currently serving as Business Lead for Student Loan Refinancing at SoFi since September 2024. Prior to this role, Carly worked at Earnest from 2022 to September 2024, holding positions such as Associate General Manager for Student Loan Refinance and Senior Strategy & Operations Manager. Carly's career includes roles at Kindbody, ZS, Deloitte, and UMass Medical School, where expertise in marketing, communications, and customer service was demonstrated. Educational qualifications include a Bachelor of Science in Business and Enterprise Management from Wake Forest University, complemented by diverse internship experiences in business development and customer service.
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