Felicia Moran

Felicia Moran is a Senior Fraud Prevention and Detection Specialist 3 currently employed at SoFi since May 2024. Prior experience includes working as a Fraud Prevention Specialist at BMO US from July 2023 to October 2023 and as a KYC Onboarding specialist at Deutsche Bank from November 2022 to July 2023. Felicia has extensive experience in fraud operations at U.S. Bank from August 2016 to August 2022, where responsibilities included real-time risk assessment, ad hoc account reviews, and processing dispute claims. Previous roles also include fraud specialist operations at Citi from February 2013 to August 2016, handling fraud transactions for various retail companies, and customer care cashier at RaceTrac Petroleum from April 2010 to January 2013. Early career experience includes working as a dental assistant at Advanced Dental in 2009. Felicia holds a diploma from Sandalwood High School (2003-2006) and a degree in Dental Assisting from Concorde Career Institute-Jacksonville (2008-2009).