Jazlyn Hardin has a strong background in customer service and communication, currently serving as a Member Advocacy Specialist and previously as a Communication Escalation Manager and Collections Specialist at SoFi since July 2022. Prior to this role, Jazlyn gained valuable experience as a Member Service Representative at BJ's Wholesale Club from August 2020 to July 2021 and as a Sales Associate at Champs Sports from February 2018 to August 2020. Jazlyn holds a Bachelor of Business Administration in Managerial Sciences and an Associate's degree in Business Administration, both from Georgia State University, complemented by a high school diploma from Washington Senior High School.
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