Eija Hallikainen

Eija Hallikainen is a highly experienced professional in service management and IT consulting, currently serving as a Senior Advisor at Sofigate since November 2016. Hallikainen's extensive career includes roles such as Palvelunhallinnan kehityspäällikkö at Lassila & Tikanoja, Senior Advisor at Sofigate Oy, Palvelujohtaja at DataCenter Finland Oy, and Senior Consultant at Efecte Corp., focusing on the implementation of ITIL processes and service management tools. Additional experience includes Customer Support Manager at ZenPark Oy and Osastopäällikkö at Oy Samlink Ab, where leadership and process development were key responsibilities. Hallikainen holds a Master's Degree in Management Information Systems and Services from Haaga-Helia University of Applied Sciences and a Bachelor's Degree in Services from Laurea University of Applied Sciences.