Front Office Operations

About

The Front Office Operations team at Sofitel Legend Metropole Hanoi is dedicated to delivering exceptional guest experiences from arrival to departure. This team manages reservations, greets guests, provides concierge services, and oversees the renowned Club Lounge, ensuring every guest feels welcomed and well-cared-for. With a blend of luxury and personalized service, they uphold the hotel's prestigious reputation while maintaining seamless communication and coordination across all front office activities.


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