SOFtact Solutions, LLC
Christian Carrillo is a skilled ServiceNow Developer currently employed at SOFtact Solutions, LLC since March 2024. Previous experience includes serving as an Enterprise Asset Manager at Jacobs, where responsibilities involved integrating financial, contractual, and inventory functions to support material purchases and equipment replacement, and collaborating with government entities for asset management. At Alcala Consulting Inc, Christian worked as a Help Desk/Field Technician, administering Veeam backup servers and managing Azure AD and Active Directory domains. Participation in the ServiceNow NextGen SkillBridge Program provided foundational training in IT Service Management and ServiceNow development. Christian's military background as an Executive Communications Technician and System Administrator in the United States Air Force highlighted expertise in providing IT support to high-profile personnel and managing a large user base. Academic credentials include a Bachelor of Science in Network Operations and Security from Western Governors University and an Associate's degree in Information Technology from Hillsborough Community College.
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SOFtact Solutions, LLC
Founded in 2017, SOFtact Solutions is a HUBZone Certified, Woman Owned Small Business, headquartered in Fayetteville, NC, with the Principal Office in Augusta, GA. STS carries a passion for problem solving in support of today’s warfighters and other government entities providing Technical Innovation and Integration, Strategic Advisory and Program Management, C5ISR Enterprise Architecture and Design, Cybersecurity and IT Services, and ServiceNow Solutions. Mission: Create customer success and grow our business by solving problems with honesty and integrity. Vision: Be a recognized partner of choice for DoD, other Government Agencies, Customers, and Partners, delivering customer-driven, innovative services and solutions. Values: Earn and Maintain Trust. Respect Ourselves and Others. Develop People. Embrace Change.