Cassandra Williams

Cassandra Williams is an accomplished Senior Customer Success Manager at SoftBank Robotics America, recognized for achieving 100% retention on a book of business and securing the highest Customer Success Qualified Leads (CSQLs) for Fiscal 2023. Previous roles include District Leader at Primerica and a significant tenure at KINEXO, where as National Account Manager, Cassandra increased strategic accounts by over $10 million and managed daily operations for accounts worth $45 million. Additionally, Cassandra served as PR Manager at Brown + Dutch Public Relations, generating media placements with an ad equivalence value exceeding $5 million. With a Bachelor's of Science in Marketing from the University of North Carolina at Greensboro, Cassandra's diverse experience spans public relations, customer success, and account management.