Chris Harmer is a skilled professional with extensive experience in customer service and management. Currently serving as a Customer Insights Advisor and previously as a Senior Customer Service Executive at Softcat plc since February 2019, Chris has demonstrated expertise in understanding customer needs. Prior experience includes roles as Duty Manager at Leander Club and Restaurant Supervisor at Ballihoo Restaurant. Chris also has foundational experience in the hospitality sector, having worked as an Industrial Trainee at Holiday Inn and as Restaurant and Bar Staff at Lydiard House Conference Centre. An early career began with kitchen staff duties at Pizza Hut. Chris holds a Bachelor of Science (BSc) in Tourism and Business Management from the University of Plymouth, completed in 2016, and studied at New College, Swindon from 2010 to 2012.
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