Melani Szwit

Customer Service Representative at SOFTGAMES

Melani Szwit has a diverse work experience in various roles.

In 2017, they worked at Izumi Sushi Bar & Restaurants as a Waitress and Social Media Manager.

From 2018 to 2019, Melani worked at Majorel as an Office 365 Support specialist, assisting specific business clients with all aspects of Office 365 and maintaining accurate records of customer interactions.

In 2020, they joined 5CA as a Gaming Support representative, where they helped players with various issues, trained new employees, and was part of the engagement team to promote team integration and entertainment. Melani later became part of a pilot project, providing technical support for two popular gaming titles and handling player feedback and inquiries. Their tenure at 5CA ended in 2021.

From 2022 to 2023, Melani was a Community Manager at Travian Games, managing Discord servers for games like Travian: Legends and Rail Nation. Melani engaged with players from different international communities to ensure they had enjoyable interactions and felt appreciated.

Most recently, in 2023, Melani joined SOFTGAMES as a Customer Service Representative.

Melani Szwit pursued their education at Wyższa Szkoła Bankowa we Wrocławiu from 2020 to 2023. Melani obtained a Bachelor's degree in Graphic Design during this period.

Links

Previous companies

Travian Games logo

Timeline

  • Customer Service Representative

    March, 2023 - present