Karen Cwalinski

Karen Cwalinski is a seasoned professional with extensive experience in product analysis and technical writing, currently serving as a Sr. Product Analyst/SME at Softrams since March 2021. In this role, Karen addresses high-priority operational issues for a Medicaid Drug Program (MDP) system, collaborating with the Centers for Medicare & Medicaid Services (CMS) in an Agile environment. Previous roles include serving as a Sr. Business Analyst/Product Owner at DCCA, where responsibilities encompassed developing user stories and requirements for federal healthcare projects, as well as technical writing and documentation management across various organizations. Karen's educational background includes an AB in History with a focus on East Asian Studies from Lafayette College.