Anastasiia Vasylyk

Anastasiia Vasylyk is a skilled professional with extensive experience in customer service and account management. Currently serving as the Deputy Account Managers Team Lead and Payment Account Manager at SOFTSWISS since April 2023, Anastasiia previously held roles at Majorel Polska from September 2021 to February 2023, including Senior CSR - Online Advertising Specialist and Senior CSR for the United for Ukraine project. Responsibilities included providing high-quality online customer service, optimizing Google Ads accounts, resolving customer escalations, and mentoring new hires. Prior experience includes front-end development at Compent and markup development at W3 Ukraine. Anastasiia holds a Master's degree in information and communication technologies from the National Aerospace University - Kharkiv Aviation Institute.