Nikita Novikov

Nikita Novikov is a skilled business professional with extensive experience in account management and customer relations within the gaming industry. Currently serving as a Business Account Manager at SOFTSWISS since July 2021, Nikita provides business support for live projects, advises on analytical and financial reports, legal issues, casino platform capabilities, and various payment and game provider details. Previously, as a VIP Customer Manager at N1 Partners Group from June 2019 to July 2021, Nikita focused on enhancing business metrics through communication with VIP clients and developing tailored promotional strategies. Earlier experience at SOFTSWISS as a Customer Care Service Specialist involved handling user requests, document verification, and resolving operational issues. Nikita holds a degree from Belarusian National Technical University, completed in 2019.