Taguhi Hakobyan

Taguhi Hakobyan is a Senior Technical Writer at SOFTSWISS, with a robust background in technical writing and knowledge management. Previous roles include Technical Writer at Sololearn and Junior Knowledge Base Editor at Joomag, Inc., where responsibilities involved creating and maintaining articles while collaborating with Customer Support to enhance knowledge bases. Prior experience as a Technical Writer at Digitain encompassed writing user guides and API documentation, along with developing standardized procedures for document maintenance. Early career started as a Customer Support Specialist at Buy.am Online Mall. Taguhi holds a Certificate in Professional Technical Writing from UW Professional & Continuing Education and a Bachelor of Arts in English and Communications from the American University of Armenia.