Sergio Sierra is an IT Service Manager at Softtek with over 15 years of experience in leading IT strategic projects across various industries such as healthcare, banking, and manufacturing. They hold a Bachelor's degree in Computer Science and a Master's degree in Business Administration, along with multiple certifications including SAFe 5 Scrum Master and Top Agility & Accountability Professional. Previously, Sergio worked as an IT Project Manager at Daltile México and an IT Leader at BSD Enterprise, where they were responsible for delivering IT solutions aligned with organizational goals. Their expertise encompasses leadership, Agile project management, and cross-functional team development.
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