Hanno Swanepoel

Hanno Swanepoel is a seasoned professional with extensive experience in service delivery management across various global roles. Since September 2015, Hanno has served as the Global Director of Service Delivery at SoftwareONE, overseeing services engagement across 63 countries and managing the Global Service Delivery Centre in India. Prior to this role, Hanno was the Global Operations Manager at BHP, responsible for a multimillion USD budget and the management of enterprise services for 88,000 users globally. Previous experience also includes a tenure as Senior Service Delivery Manager at Business Connexions, where Hanno led service delivery for the BHP Billiton account, managing SLAs and client relationships. Hanno holds a Master's degree in Business Administration and Management from the University of South Africa and a Bachelor's degree in Information Technology from the University of Pretoria.