Max Allan Mejia is a seasoned Customer Experience Director with extensive experience in the BPO industry. Currently at SoftwareOne, they lead customer experience initiatives to drive profitability and retention while fostering a customer-centric culture. With a history of managing operations and client relations at various organizations, including CGI and TELUS International, they have demonstrated a commitment to excellence and strategic problem-solving. Max earned their degree from Far Eastern University between 2000 and 2004.
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