Shannon Jones

Shannon Jones is a seasoned marketing professional currently serving as the Global Head of Product Marketing and Global Senior Marketing Director at SoftwareOne since March 2022, while directly reporting to the Chief Marketing Officer. Prior to SoftwareOne, Shannon Jones amassed extensive experience at IBM from May 1998 to March 2022, culminating in the role of Worldwide Product Marketing Leader for IBM Garage, where strategic go-to-market initiatives were developed for cloud and AI consultancy services. Earlier roles at IBM included Senior Software Development Manager, Technical Training Manager, and Instructional Designer, where leadership and technical expertise in software development and training were demonstrated. Shannon Jones started a career in technical writing at Austin Software Foundry, Inc., providing essential documentation for a software startup. Educational qualifications include a Bachelor of Arts in English from The University of Texas at Austin, earned in 2001.