Maria Sepp is an experienced professional in customer service management, particularly within the eCommerce and travel and hospitality industries. Currently serving as the Customer Service Manager for SOK since August 2017, Maria oversees the operations of a 10-member eCommerce Customer Service team and has temporarily led other teams within the organization. Prior roles include Customer Care Manager and Service Manager in the travel and hospitality sector, managing large teams and implementing CRM solutions. With a background as COO at Kotimaan Energia Oy and experience as a Branch Manager and Debt Collector, Maria has a strong foundation in leadership and operational management. Education includes a qualification in Leadership and Business Management, a Mini MBA in Business Administration, and a degree in Business Administration with a focus on Customer Service and Sales.
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