Sila Ragot

Sila Ragot is a skilled customer support specialist currently employed at Solar Panda since April 2021, focusing on inbound and outbound customer service. Prior experience includes working as an Inbound Customer Service Representative at Azuri Technologies from May 2019 to April 2021, where Sila successfully engaged with diverse customers. Sila also held the position of Customer Service Representative at Tata Group between September 2018 and April 2019, managing car bookings via inbound calls. Earlier experience as a Call Agent at Jumia Kenya from March 2015 to July 2017 provided Sila with valuable communication and multitasking skills. Educational qualifications include a Bachelor's degree in History Teacher Education from the University of Nairobi (2019-2023) and a Bachelor's degree in Elementary Education and Teaching from Asumbi Teachers College (2013-2015).