Charlotte Olmsted is a User Experience Designer at Solar Insure, where responsibilities include auditing web platform performance and conducting user research to inform technology roadmaps. Previous roles at Epic included Team Lead Manager, overseeing a team of Technical Solution Engineers and coordinating Talent Management, as well as serving as a Functional Area Lead in Clinical Professional Charging, managing customer support for the Professional Billing application. Charlotte also has experience as a Technical Solutions Engineer focusing on Physician Billing, with a strong background in relationship management with hospital system clients. Earlier internships included positions at GE Transportation, NASA, and Amsted Rail, where Charlotte developed systems and solutions in manufacturing and environmental monitoring. Charlotte holds a Bachelor of Science in Mechanical Engineering from Virginia Tech and has showcased leadership skills through various academic and extracurricular initiatives.