Enzo Carandang

Enzo Carandang is an experienced IT professional currently serving as Help Desk Lead at SolarWinds since January 2024, leading a team of seven to ensure efficient IT support operations and managing user provisioning processes. Previously, Enzo worked as Technical Team Lead at IT By Design in the Philippines, overseeing daily team activities and ensuring timely service delivery for clients. Prior roles include Team Leader and Cloud Support Engineer at rhipe, focusing on coaching and support for Office 365 systems, and Technical Team Lead and Subject Matter Expert at Hewlett Packard Enterprise, handling escalations and improving incident management. Enzo holds a Bachelor’s Degree in Information Technology from Mapúa University and certifications including ITIL V3 and Microsoft Certified Solutions Associate (MCSA).