Romalyn E. is a seasoned professional with extensive experience in customer success, project management, and technical support. Currently serving as a Senior Customer Success Manager at SolarWinds since May 2021, Romalyn has effectively managed deployment services projects and ensured customer satisfaction throughout the process. Previous roles include positions at Upwork as a Virtual Admin Assistant and Data Analyst, Wells Fargo as an Incident & Problem Management Analyst, and various technical support roles at SAP, Bank of America, Sitel, AMTI, and Alorica. Romalyn holds a degree in Computer Engineering from Saint Paul University Surigao, completed in 2006.
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