Jasmine Lyons

Customer Success Specialist at SolCyber

Jasmine Lyons has a diverse work experience, beginning in 2014 when they worked as a Kitchen Manager for Chipotle Mexican Grill. In 2016, they took on the role of Account Specialist for Rocket Mortgage. In 2017, they became an Account Executive for Infinity Delivers. In 2018, they were a Front End Collector for Credit Acceptance. From 2019 to 2020, they were an Operations Manager for DeeLashee Artistry, where they partnered with vendors and suppliers to effectively manage and budget, and interacted well with customers to build connections and nurture relationships. Jasmine reduced office expenses by finding smarter solutions for vendors, suppliers and services, resulting in an increased revenue of 20%. In 2020, they took on the role of Hotline Closing Specialist for Rocket Mortgage, where they managed 20-50 loan from final sign-off stage to sending documents to closing agents per month, served as main point of contact for banks, clients, realtors and internal team members during closing process, and handled 20-50 calls per day to address customer inquiries and concerns. In 2022, they will become a Cyber Security Student for Per Scholas, and a Customer Success Specialist for SolCyber.

Jasmine Lyons completed their CySA+ Certification at Per Scholas in 2022, with a focus on Cybersecurity. Jasmine then obtained certifications from LinkedIn, Cisco, and (ISC)2 in 2023, 2022, and 2022 respectively. The certifications included CompTIA Network+ (N10-008) Cert Prep: 1 Understanding Networks, Cybersecurity Essentials, Networking Essentials, and (ISC)2 Candidate.

Links

Previous companies

Credit Acceptance logo
Chipotle Mexican Grill logo

Peers

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Timeline

  • Customer Success Specialist

    December, 2022 - present