Serena Quattrocchi is an experienced customer success professional currently serving as a Customer Success Manager at Soldo since December 2019, where Serena has enhanced customer satisfaction and maintained key account relationships. Previously, Serena held roles as a Sales Support Specialist and Senior Global Marketing Solution-TL assistant at Accenture, focusing on improving customer experiences and product knowledge. Earlier experiences include positions as a Social Media Agent, Shop Assistant, and various sales and merchandising roles across different companies, demonstrating a strong background in customer service and sales. Serena holds a Specialist Degree in Organization and Marketing for Business Communication from Sapienza Università di Roma and a Bachelor’s Degree in Communication Sciences from Università degli Studi di Catania.
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