Solera
Tiras Acquah is an experienced customer success expert with a strong background in account management and client relations. Currently serving as an Account Manager Customer Success Level 2 at Solera, Inc. since June 2021, Tiras focuses on building long-term partnerships with customers through remote product consultations and training across various sectors. Previously at ALLDATA, Tiras specialized in customer retention and addressing client concerns related to software usage. Tiras also has experience as a Medical Insurance Consultant at Kaiser Permanente, an Account Executive at YP, and Sales Associate roles at Sprint and T-Mobile. Tiras holds an Associate's degree in Graphic Design from Sierra College.
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Solera
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Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries.