Tyler Chandler de Faye

Customer Support Team Lead at Solink

Tyler Chandler de Faye has over three years of professional experience. In 2021, they began working as a Tier 2 Support Technician at Solink, providing high-level technical support to customers and working closely with other teams to improve customer experience. Tyler then transitioned to a Customer Support Representative role at Solink, where they were responsible for responding to customer inquiries, providing troubleshooting and problem resolution, and maintaining customer relationships. In 2020, they worked as a freelance Web Developer, creating a mobile and web application that supports local and small businesses. That same year, they also worked as a Computer Support Specialist / Windows 10 Deployment at the National Research Council Canada / Conseil national de recherches Canada, where they were responsible for staging hardware and software installations and re-imaging devices using ghost imaging tools. In 2018, they began working as a Fish Monger at Metro Foods, where they interacted with customers and handled consumables such as fish and frozen products, providing excellent customer service and responding to any questions.

Tyler Chandler de Faye attended Algonquin College of Applied Arts and Technology from 2018 to 2020 and obtained a Diploma of Education in Computer Programming/Programmer, General.

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