Debora Ribeiro

Debora Ribeiro has extensive experience in customer success and key account management, currently serving as Gerente de Customer Success and Key Account Manager at Solistica since January 2020. Responsibilities include direct management of strategic accounts, overseeing financial KPIs, optimizing operational processes, and leading a team of 20. Notable achievements include receiving the Excellence award for three consecutive years and successfully recovering clients by enhancing service levels. Prior roles include Key Account Manager and Coordinator at AGV Logística SA, focusing on customer relationships, financial analysis, and process optimization. Debora holds a specialization in Business Management from Universidade Estadual de Campinas and a degree in Mathematics from Universidade São Francisco.