Anisa Wessels is an accomplished Operations Executive with extensive experience in customer operations and strategic business development. They served as the Head of Customer Service at Mukuru from 2018 to 2024, overseeing a comprehensive customer service department and implementing a Voice of the Customer strategy to enhance client satisfaction. Currently, as the Head of Customer Operations at Sol Ecosystem, Anisa leads the design and execution of customer experience strategies while driving digital transformation and operational excellence. Anisa's previous roles include Sales Account Manager at Global Vision International and Senior Operations Manager at Global Media Services, showcasing a strong background in leadership and operational management. They have received several accolades, including the COO Award in December 2019 and the CEO Award in December 2021 for outstanding contributions.
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