Richard Sabino has a robust background in IT management and support, currently serving as the Support Manager at Solmax since November 2019, where responsibilities include overseeing customer service and technical support. Richard has held various positions, such as Information Technology Coordinator and L1 IT Support Team Lead, focusing on ensuring service level agreements and mentoring team members. With experience dating back to 2005 as the Owner and Project Manager of an IT specialist firm, Richard has worked on network infrastructure installation and website development. Previously, Richard served at Smurfit Kappa as an IT Analyst, managing infrastructure projects and technical support, and at AS Dominicana, S.A. as IT Manager. Academically, Richard holds a Computer System Engineer degree from Universidad APEC, along with multiple certifications in cybersecurity and software development.