Isabel Rios

Isabel Rios is a seasoned professional in the credit union industry, currently serving as a Credit Union Operations Specialist at Solutions Metrix since February 2025. Prior experience includes a significant tenure at Generations Federal Credit Union, where Isabel held multiple leadership roles, including Assistant Vice President of Member Experience and Operations, Operations Manager, and Call Center Manager. Isabel's career began in call center operations, progressing from a Call Center Representative to a trainer and coach. Isabel holds educational qualifications from Northwest Vista College, completed between 2012 and 2016.