Micheleigh Perez

Micheleigh Perez, Au.D., CCXP has a diverse range of work experience in various roles related to client experience, product management, marketing, and audiology. Micheleigh is currently working as the Vice President of Client Experience at Solutions UI/UX, where they collaborate with the founder to define the optimal client experience and develop the necessary infrastructure to execute it. Prior to this, they were the Product Manager for Pediatric Screening at GoCheck Kids, where they conducted market research and developed strategies for launching a new FDA class II medical device. Micheleigh also has experience as the Director of Partner Marketing and the Customer Experience Management Consultant at Compassus and McorpCX respectively, where they led cross-functional teams and utilized customer insights to create effective marketing collateral and develop customer experience strategies. Before transitioning into the CX field, Perez worked in audiology, serving as the Patient Experience & Service Strategy Manager at Alpaca Audiology and as an Audiologist at Belsono Management Group and Beltone Midwest. Micheleigh has also held positions in operations and provider relations at Miracle-Ear, Inc. and HearingPlanet, Inc. Additionally, they have experience as an Account Manager at Oticon, where they achieved consistent sales growth in a competitive market. Overall, Perez's work experience highlights their expertise in client experience, product management, marketing, and audiology.

Micheleigh Perez, Au.D., CCXP has a Bachelor of Science degree in Speech Pathology and Audiology from Miami University, obtained in 1993. Micheleigh pursued further studies and completed a Master of Science degree in Audiology from Vanderbilt University between 1993 and 1995. Later on, they earned a Doctor of Audiology (Au.D.) degree from A.T. Still University of Health Sciences from 2014 to 2017. In terms of additional certifications, Micheleigh has obtained certifications in various areas including Business Agility Foundations, Google Analytics, Design Thinking, Agile Marketing, Customer Experience, and Scrum. Micheleigh has also completed a Product Manager Accelerator program in Product Management in 2022-2023.