Courtney James

Courtney James has a diverse work experience that spans across various industries and roles. Courtney has most recently worked as a Sales Development Representative at solutions4networks since May 2023. Prior to that, they were employed at Caruso Hair & Esthetics, where they held the positions of Social Media Manager and Front Desk Receptionist. As a Social Media Manager, they managed and facilitated the growth of the salon's Instagram and Facebook accounts, created and edited content, and planned content launches. In their role as Front Desk Receptionist, Courtney received and checked in clients, operated the cash register, and ensured appointment accuracy.

Before joining Caruso Hair & Esthetics, Courtney worked as a Social Media Marketing Intern at Body by AIM360. Their responsibilities included creating copy for social media posts, researching health-related topics, and driving engagement.

Courtney also has experience in the dental industry, having worked at Dental Hygiene Nation. Courtney held various roles, including Product Manager, Marketing Coordinator, Brand Manager, and Project Manager. As a Brand Manager, they developed a strong brand identity and coordinated company events.

Additionally, Courtney has prior experience as a Merchandising Leader at AMERICAN EAGLE OUTFITTERS INC., where they were responsible for implementing merchandising updates, assisting with replenishment, and prioritizing customer satisfaction.

Courtney also worked as a Nanny during their self-employment and held a Crew Member position at Wendy's (Pertoria, Inc.) earlier in their career.

Courtney James completed their Associate's degree in Business Administration and Management, General at the Community College of Allegheny County from 2017 to 2020. Following that, they pursued a Bachelor of Science (BS) degree in Marketing and Sales at Point Park University from 2021 to 2023. In addition to their formal education, Courtney has obtained various certifications, such as the SalesOS Certification from ZoomInfo in June 2023, the Hootsuite Platform Certification from Hootsuite Academy in April 2023, and the Pitching Your Ideas Strategically certification from LinkedIn in April 2023. They have also acquired certifications in topics like problem-solving, customer experience, design thinking, and soft skills for sales professionals, primarily from LinkedIn, between 2022 and 2023.