Joakim Lagerström

Joakim Lagerström currently serves as the VP of Customer Success at SOLVACE since August 2025, leading a team focused on customer trials, onboarding, adoption, training, and renewals. Prior to this role, Joakim held various leadership positions at Syncron from September 2019 to August 2025, including Strategic Customer Success Director and Director Customer Success for multiple regions, successfully managing substantial enterprise customer bases and overseeing customer onboarding, health, and adoption. Joakim's earlier experience includes a lengthy tenure at SupplyOn AG, where responsibilities spanned account management and consulting for the automotive sector, and project management for SaaS implementations. Additional positions at Allocation Network GmbH and Electrolux contributed to a robust background in e-procurement and business management. Education includes a Master of Science (M.Sc.) in Engineering/Industrial Management from Linköping University.