Kelly Balfa

Customer Experience Manager at Something Borrowed Blooms

Kelly Balfa has extensive work experience, primarily in the retail industry. Kelly started their career in 2015 as a Sales Associate at Caroline and Co., where they worked until 2019. During their time at Caroline and Co., they gained valuable experience in sales and customer service.

In 2019, Kelly joined Something Borrowed Blooms, where they took on multiple roles. Kelly started as an Order Fulfillment Specialist and later transitioned to become a Communications Specialist. In these roles, Kelly demonstrated their versatility and ability to adapt to different responsibilities.

Most recently, Kelly became an E-Commerce Sales Manager at Something Borrowed Blooms in February 2022. This role highlights their expertise in online sales and marketing. Kelly is currently responsible for managing the company's e-commerce sales and driving growth in this area.

Overall, Kelly Balfa has a strong background in retail sales, customer service, and e-commerce. With their diverse skill set and experience, they are well-equipped to excel in various roles within the retail industry.

Kelly Balfa attended the University of Louisiana at Lafayette from 2016 to 2020, where they studied Broadcasting. Kelly did not obtain a degree in this field. In December 2019, Kelly obtained two certifications from Hootsuite: Hootsuite Platform Certification and Social Marketing Certification.

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Timeline

  • Customer Experience Manager

    July 1, 2023 - present

  • E-Commerce Sales Manager

    February, 2022

  • Communications Specialist

    May, 2020

  • Order Fulfillment Specialist

    November, 2019