Rayzza Nayane is an experienced IT professional currently serving as an Assistente de infraestrutura at HDI Group since January 2024 and previously held a position at Sompo Seguros from August 2021, focusing on infrastructure monitoring with tools such as Dynatrace, Zabbix, and Grafana. Rayzza has a background in billing and support roles, having worked at TIVIT as a Técnico de suporte em TI, where responsibilities included analyzing client support requests and managing incident responses. Prior experience includes helping clients with technical issues at Spread Teleinformática and a reception role at Nextt Serviços em Informática. Rayzza Nayane holds educational credentials from Centro Universitário FMU | FIAM-FAAM.
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