JD

Julianna Durie

Service Operations Manager at Sonar Software

Julianna Durie has a diverse work experience spanning various industries. Julianna most recently worked at Sonar Software, starting in 2018. Julianna'sroles at Sonar Software include Manager - Client Services, where they managed teams and developed processes for client facing teams, and Client Experience Manager, responsible for managing client accounts and growth projects. Prior to Sonar Software, Durie worked at JCI (Junior Chamber International) as Vice President International, providing leadership and coaching for international organizations. Julianna also worked at JCI USA as a Membership Coach, coaching chapter leaders in various areas. Durie has experience in the non-profit sector as well, working as an Office Coordinator at The Neenah Animal Shelter and an Administrative Assistant, where they provided office support, accounting duties, and social media and website support. Julianna has also worked as a Contractor at Kelly, responding to underwriting requests and providing member services. Durie has self-employment experience as an Independent Contractor, where they assisted business professionals with administrative and technology needs. Julianna'searly career includes paralegal positions at Epiphany Law, LLC and Hegard Law Practice, where they performed various legal duties and provided IT support. Julianna also worked as a temporary paralegal and taught support staff to use legal software and databases. Durie's earliest paralegal role was at Hooper Law Office, where they drafted legal documents and assisted with IT issues. Overall, Durie has a strong background in client services, project management, coaching, and administrative support.

Julianna Durie pursued their education, starting from 2003 to 2005, at Northeast Wisconsin Technical College, where they obtained an Associates degree in Paralegal. Subsequently, from 2007 to 2009, they attended Lakeland University, concentrating their studies in Computer Science. However, no degree information is available for their time at Lakeland University.

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Timeline

  • Service Operations Manager

    March 1, 2023 - present

  • Manager - Client Services

    June, 2022

  • Client Experience Manager

    August, 2021

  • Support Engineer

    November, 2018